Introduction to Microsoft Dynamics 365

-

 Introduction:

     Microsoft business applications are intelligent solutions that supply a comprehensive view of an organization’s business. These solutions include the Microsoft Dynamics 365 products that are connected by data and intelligence and are supported by Microsoft Power Platform.


Microsoft business applications turn single interactions into ongoing engagements that are driven and informed by intelligent services. With 360-degree views of customers and operations, businesses can provide the highly tailored, modern experiences that people expect.


Microsoft business applications provide real value and impact to organizations through.

  • Omnichannel applications, turning single interactions into recurring engagements.
  • Intelligent services, providing prescriptive guidance to help drive better business outcomes.
  • Integrated cloud platform, unifying people, processes, and data for a 360-degree view of customers and operations.
  • Flexible solutions, enabling businesses to scale and thrive under change.



Microsoft has unified Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) within Dynamics 365 and Microsoft Power Platform. This combination of technology helps simplify the process of creating apps and sharing data across all Dynamics 365 applications. The combination also creates a set of purpose-built applications with threaded intelligence to connect front-office and back-office functions through shared data. Rich analytical capabilities provide organizations with deep insights into each functional area of their business.


By taking advantage of Dynamics 365 business applications, organizations can:


Engage customers and build relationships - Reimagine how to engage with customers by creating personalized marketing, sales, and service experiences by using data and intelligence to improve every interaction.

Optimize operations - Improve service, drive efficiency, and reduce costs with intelligence and prescriptive guidance that are infused throughout your business processes.

Empower employees - Hire, engage, and unleash the best talent to do their best work with data and insights that are available in the workplace.

Transform products and services - Use data as a strategic asset to identify new market opportunities, produce innovative products, and create exceptional customer experiences with a comprehensive view of your customers and operations.




Microsoft business applications


The following graphic shows how Microsoft Dynamics 365 is built on Microsoft Power Platform with shared data and intelligence.


Artificial intelligence


Artificial intelligence (AI) is a set of algorithms that computers use to analyze data and make a conclusion. In some situations, AI can train itself. AI can arrive at a conclusion that's based on available data. In other situations, you can train AI continually with repeated feedback and adjustments.  



Another way to consider AI is through reasoning, understanding, and interacting:

•  Reasoning - AI takes substantial data and adds logic so that you can understand it and make decisions based on that data. For example, given performance data, AI could learn to find warning signs that a piece of equipment is likely to fail. AI continues to learn and become more accurate over time as you keep feeding it more data.

•  Understanding - AI helps people understand and interpret the data of their environment and their world. For example, AI helps find the meaning of text, speech, and images.

•  Interacting - AI extends human ingenuity and lowers barriers between humans and machines. It allows machines to communicate with humans in a more natural way by recognizing human speech patterns.


Comments

Post a Comment

Popular posts from this blog

Configure forms, charts, and dashboards in model driven apps

-
Image
    Model-driven apps           Model-driven app design is a component-focused approach to app development. Model-driven app design doesn’t require code and the apps you make can be simple or very complex. Unlike canvas app development where the designer has complete control over app layout, with model-driven apps much of the layout is determined for you and largely designated by the components you add to the app.   Model-driven apps start with your data model – building up from the shape of your core business data and processes in the Dataverse to model forms, views, and other components. Model-driven apps automatically generate great UI that is responsive across devices.           Model-driven app design doesn’t require code and the apps you make can be simple or very complex.  With model-driven apps, much of the layout is determined for you and largely designated by the components you add to the app. Form            Forms provide a structured way to represent the data when it is ren
Read more

Create and Manage tables in Dataverse

-
 Create and Manage tables in Dataverse           Dataverse allows data to be integrated from multiple sources into a single store, which can then be used in Power Apps. If you are using Power Apps, then the license will cover Dataverse so you don’t have to pay extra.  Microsoft Dataverse “Common data service” is a cloud-based storage space that organizations can use to store business application data. Dataverse is a straightforward platform that you can use to begin designing your data structures, it is cloud-based storage space.           The data within Dataverse is stored within a set of tables. A table is a set of records that used to store data, each table consists of some columns. Dataverse uses Azure Active Directory identity and access management mechanisms to help ensure that only authorized users can access the environment, data, and reports. Advantage to use Dataverse 1) Easy to manage 2) Secure store 3) Work with any type of data 4) Work with any type of apps 5) Metadata 6)
Read more

Use the Admin center to manage environments and data policies in Power Automate

-
Image
           Microsoft Power Automate is a no-code/low-code drag-and-drop solution that allows users to create workflows to automate repetitive tasks and business processes.           The admin center is the central location where tenant admins and environment admins manage an organization’s data policies and environments. Any changes you make in the admin center are immediately available to users within the organization. Open the Admin center 1.Power Automate settings 2.Go to Power Automate, and sign in by using your organizational account. 3.Select the Settings button (the gear symbol), and then select Admin Center on the menu. The Admin center is opened. Environments An environment is a space where you can store, manage, and share your organization's business data, apps, and flows. It also serves as a container to separate apps that might have different roles, security requirements, or target audiences. Export a flow 1.Go to Power Automate, and sign in by using your organizational
Read more